We want you to travel with peace of mind

At Watatu, our main focus always has been and will be to ensure we support you in having the best journey you possibly can. Although traveling requires much planning, we believe when a traveler puts their trust in the right company, this process of organising a memorable trip can become lighter. In accordance with this, we make it a point to ensure we provide comprehensive travel advice through our services.

Travel insurance is compulsory

Watatu emphasizes and encourages to all our travelers that for peace of mind, getting a travel insurance plan is beneficial and compulsory, especially when traveling internationally. Travelers can get travel insurance through our recommended partner, Europ Assistance (see below), or through a provider of their own choosing. Kindly note that failing to obtain a travel insurance plan is at your own risk, and Watatu will not take any responsibility for accidents or medical emergencies at the destination.

An insurance that covers all

Our partners at IATI Travel Insurance have been serving customers since 1885, when people only traveled by boat. Since then, they continue to offer a wide range of travel assistance insurance policies with unquestionable commitment for quality and excellence in their service. Their variety of policies offer various levels of coverage that best suit your needs.

IATI Star

The most complete insurance with one of the highest medical expenses coverage in the market

IATI Cancellation

Specifically designed to cover the cost of trip cancellation expenses up to €6,000, can be contracted at any time

+ What kind of travel insurance should I get?

At the minimum, we require that you are covered for medical expenses (including emergency situations, as well as a policy that includes Covid-19 coverage). We also recommend having a policy that covers personal liability, cancellations, loss of luggage and other benefits.

+ Does Watatu check if I have insurance?

Before departing for your trip with us, one of our requirements is that you send our team your travel insurance document that details the type of coverage you have purchased and the insurance company’s 24-hour emergency contact details.

+ Why is travel insurance important?

There are many benefits of getting travel insurance. These plans help protect your investment in your holiday by helping you get reimbursement in situations when you have to cancel due to covered reasons. It's also a no-brainer when comparing the small cost of buying insurance versus the massive expenses related to a medical emergency situation overseas.

If you would like our team to help obtain a travel insurance plan for you, or if you have any other questions or want more information, feel free to reach out to us at info@watatutravel.com anytime.